Privacy Policy
Remyee Pty Ltd · ABN 42 664 668 679
Remyee Pty Ltd (“Remyee”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information, and how we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information that you provide to us directly, including your name, email address, phone number, practice or business name, and any information you include in an enquiry, form submission or correspondence. When we provide virtual reception and administration services, we may also handle information on behalf of our clients, including their patients’ contact and appointment details.
How We Use Your Information
We use personal information to respond to enquiries, provide and manage our services, communicate with you, improve our services and website, and meet our legal and regulatory obligations. We only use your information for the purposes for which it was collected, or for related purposes you would reasonably expect.
Disclosure of Information
We do not sell your personal information. We may disclose it to trusted service providers who help us operate our business (such as software and IT providers), to our clients where we are providing services on their behalf, or where required or authorised by law. Where we engage third parties, we take reasonable steps to ensure they handle your information consistently with this Policy.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes appropriate technical and organisational measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details below. We may need to verify your identity before providing access.
Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can manage or disable cookies through your browser settings, though some features of the website may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate we will notify you. We encourage you to review this Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, or wish to make a complaint or request about your personal information, please contact us at info@remyee.com.au.