A natural extension of your practice.
We operate as a natural extension of your practice — adapting to your systems and working alongside your team to deliver reliable, patient-focused support. Reception, referrals and reconciliation, handled with care so your clinicians can stay focused on care.
Reception & Booking
Our trained virtual receptionists act as a seamless extension of your practice — answering every call promptly, capturing messages accurately and managing bookings with care. We keep you connected with patients while freeing your team to focus on other priorities.
Referral Management
From referral intake to follow-up, we oversee communication with precision so your practice remains seamlessly connected to patients and providers — nothing slips, nothing waits.
Financial Administration
We take the complexity out of billing — managing invoices, billing and payments with accuracy and efficiency. From Medicare to private payments to DVA, NDIS and WorkCover, our team handles the workflow end to end.
A clear path from first call to a practice that runs quietly in the background.
We learn how your practice runs and pinpoint exactly where virtual support will make the biggest difference.
We set up inside your existing systems and learn your scripts and tone — working under your practice name from day one.
Your dedicated team handles calls, bookings, referrals and billing day to day — the same familiar faces, never a call-centre queue.
We report on calls, bookings and billing so you can see the impact — and we keep refining the support.
We answer your calls promptly, take accurate messages, manage appointment bookings and keep patients connected to your practice — working as a seamless extension of your front desk, under your practice name.
We manage invoicing, billing and payments end to end across Medicare, private payments, DVA, NDIS and WorkCover, including reconciliation and reporting.
Yes. We adapt to your practice management software and workflows and work alongside your team, rather than asking you to change how you operate.
Absolutely. Whether you're a solo practitioner or a growing multi-clinician clinic, we scale the support to match your needs — exactly when and how you need it.
Medical and allied health is our area of expertise, but not exclusively. Our team brings experience across a range of service-based industries, and we can support businesses where reception, bookings, client communication and administration are an important part of the day-to-day operation.
We take the time to learn your practice, team and workflows during onboarding and create clear procedures for how different calls and enquiries should be handled. Our aim is for patients to feel like they're speaking directly with your practice, not an external call centre.
Absolutely. Remyee doesn't need to replace your existing team. We can work alongside them to manage overflow, busy periods, leave cover or specific reception and administration functions, giving your practice additional capacity when it's needed.
We answer under your practice name and follow your processes, just as an internal receptionist would. Our team works behind the scenes as an extension of your practice, creating a consistent and professional experience for your patients.
Let's take admin off your plate.
Fill out the form, and a member of our team will be in touch soon.
You can also drop us a line at info@remyee.com.au or give us a call on 02 9030 4500.